🎯 Priority Checklist
Step 2: Update GPU drivers
Step 3: Check known issues below
Step 4: Try GPU-specific fixes
✅ Step 1: Verify Game Files
Fixes 80% of random crashes caused by corrupted or missing files.
⚠️ Known Crash Issues (v0.1.3)
Official bugs confirmed by developers. Check if your issue is already known.
| Issue | Status | Fix/Workaround |
|---|---|---|
| AMD GPU hair render crash | Fixed v0.1.2 | Update game |
| Inventory crash | Fixed v0.1.2 | Update game |
| Movement lock after keybind change | Known | Reset to default keybinds |
| Subtitle font crashes (Chinese) | Fixed v0.1.3 | Update game |
🟢 NVIDIA-Specific Fixes
NVIDIA Control Panel Settings
- Open NVIDIA Control Panel → Manage 3D Settings
- Add
StarRupture.exeunder Program Settings - Set these:
- Power Management: Prefer maximum performance
- Threaded Optimization: On
- Shader Cache Size: Unlimited
- Vertical Sync: Off (use in-game V-Sync)
- Apply and restart game
RTX-Specific Issues
- Ray tracing crashes: Disable ray tracing in settings if available
- DLSS crashes: Try switching to FSR or disable upscaling
- Frame Generation issues: Disable Frame Generation in NVIDIA app
🔴 AMD-Specific Fixes
AMD Software: Adrenalin Edition
- Open AMD Software → Gaming tab
- Add StarRupture or find it in the game list
- Set these:
- Radeon Anti-Lag: Off (can cause issues)
- Radeon Boost: Off
- Image Sharpening: Off
- Wait for Vertical Refresh: Off, unless app specifies
- Apply and restart game
RX 7000 Series Issues
- Black screen crash: Try
-dx11launch option - FSR crashes: Disable FSR or use a lower quality tier
🔥 Crash Scenarios & Fixes
| When It Crashes | Likely Cause | Fix |
|---|---|---|
| On launch / splash screen | Missing files, antivirus | Verify files, whitelist in AV |
| Loading save | Corrupted save | Try backup or new save |
| Entering specific area | Corrupt chunk data | Verify files, lower settings |
| Opening inventory | Fixed in 0.1.2 | Update game |
| Building structures | VRAM limit | Lower graphics, reduce builds |
| Teleporting | Memory pressure | Close background apps |
| After 1-2 hours | Memory leak | Restart game periodically |
| Co-op joining | Network / EOS | Check Co-op Issues |
📋 Finding Crash Logs
Crash logs help developers fix your issue. Here's where to find them.
Log File Location
%LocalAppData%\StarRupture\Saved\Logs
- Press Win + R → paste the path above → Enter
- Find
StarRupture.log(main log file) - Sort by date to get the most recent crash
- Attach to bug reports
What to Look For
- Fatal error: Search for "Fatal" or "Crash"
- GPU errors: Look for "D3D", "Vulkan", or "GPU"
- Out of memory: Search for "OutOfMemory" or "Allocation failed"
🚀 Launch Options
Add these in Steam → Right-click game → Properties → Launch Options
| Option | Effect | When to Use |
|---|---|---|
-dx11 |
Force DirectX 11 | DX12 crashes, older GPUs |
-windowed |
Windowed mode | Fullscreen crashes |
-USEALLAVAILABLECORES |
Use all CPU cores | Performance issues |
-nothreading |
Disable multithreading | Thread-related crashes |
📝 Bug Report Template
Game Version: v0.1.3
GPU: [Model + Driver version]
CPU: [Model]
RAM: [Amount]
OS: Windows 10/11 [Version]
Steps to Reproduce:
1. ...
2. ...
3. Crash occurs
Attachments: Crash log from %LocalAppData%\StarRupture\Saved\Logs
❓ FAQ
Should I reinstall the game immediately?
No. Try verify files first. Reinstall is a last resort after all other steps fail.
Where are crash logs located?
%LocalAppData%\StarRupture\Saved\Logs — press Win+R and paste this path.
Does StarRupture support DirectX 11?
Yes. Add -dx11 to Steam launch options to force DX11 mode.
Why does my game crash after 1-2 hours?
Possible memory leak. Restart the game periodically. Close background apps to free RAM.
AMD GPU crashes — is this a known issue?
Yes. Patch 0.1.2 fixed a critical AMD hair render crash. Make sure your game is updated.
What if nothing works?
Report to developers with crash logs, GPU info, and reproduction steps. Some crashes require patches.
Related: FPS & Performance · Won't Launch · All Troubleshooting